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home | Blog

The 90 day clock

July 31, 2008

Last week I attended a live webinar by Marketing Experiments, the research affiliate of MarketingSherpa. They were presenting data from their B to B Lead Generation Handbook on Lead Nurturing. I came across this in my notes:

Typical sales lead database breakdown

7% – Sales ready; buy within 90 days

9% – Duds; competitors, perpetual tire kickers

84% – Mid to long range prospects

If you’re focused on sales, you’ll most likely lick your chops over those 7% ready to buy now. But if you’re like many I’ve come across, those 84% longer term prospects may get a newsletter or a nudge here or there, but they’re not a real focus.

Here’s the killer though: 80% of them will buy your product or service – either from you or someone else – within 24 months. Will you be right there when that 90 day clock starts ticking?

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Need to be loved?

July 26, 2008

I went to the meeting of a business networking group yesterday and was reminded again of the essential need for any organization to take a stand. As each member went around the table introducing themselves and their business, one particular person stood out for their over the top enthusiasm.

His booming voice and constant cheering in an otherwise subdued setting was at first a little unnerving. As the meeting progressed however, it became apparent that this was who he actually was. He was enthusiastic, supportive, and genuinely seemed to want his colleagues to succeed. In other words, he was being authentic. He stood for something.

Being in competition is a contact sport. It means utilizing your strengths to carve out a niche where you and your organization are better at what you do than everyone else. It means having principles, taking a stand, and not allowing other’s opinions of you to knock you off the road you travel.

Standing for something is leadership. Leaders are never universally loved, not even by those who follow.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Overstuffing the bird

July 22, 2008

So what if you don’t think you have the patience to persevere until your target has been exposed to your marketing message up to 24 times? In a fitful quest to hurry things along, too many amateur marketers (and too many professional ones as well) stuff as much information into each message as they can.

Big mistake. More information in each message is not a substitute for the number of times a target is exposed to it (frequency). In fact, all this does is drive them away. In a targeted marketing campaign there simply is no substitute for having a simple, clear message and delivering it frequently, and in several different ways to a targeted audience.

Don’t fall into the trap and fill your marketing messages – online and off – with information on as many of your products and services as you can in the hopes you’ll touch a button that’ll generate a call.

And while we’re at it, Web designers can also be guilty of overstuffing the bird. Do you really need those wiz bang graphics and flash animation for your website to do its job or do you just really really want them?

Designers and printers do it too when suggesting that you spend the big bucks on 6 color sell sheets, brochures, or other marketing materials when 2 color may prove just as effective at half the cost. Or better yet, maybe you don’t even need printed marketing materials at all. It just depends on what you really need. Take a quick look at this page – it talks about setting priorities and sticking to them.

On the surface, more sounds better doesn’t it? But sometimes, more is just more. More confusing, more expensive.

An excellent marketing adviser knows it’s just as important to tell you what you DON’T need as much as what you do. They protect you from yourself. Wouldn’t you rather let your competitor’s marketing budget loaf around while your bucks are hard at work growing your business?

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Is more really better or just more?

July 16, 2008

I’ve often been asked how long is takes an advertising campaign to work. The snide answer is something like, when it produces the desired results – that’s how long it takes. Let me try to offer something a little more useful.

It’s been over 25 years since I’ve read it, but I seem to remember that David Ogilvy, often referred to as the father of modern advertising, detailed something called the three hit theory in his landmark book Ogilvy on Advertising. His theory basically went something like this –

All marketing messages must be received at least 3 times by a target audience member. The first so that she senses that you are communicating. The second so that she understands your message. The 3rd so that she decides what she wants to do.

With so many marketing messages bombarding your audience, my experience, particularly when a message includes a call to action – like in lead generation (or any good marketing message for that matter) – the 3 hit theory actually behaves more like a 3 x 3 x 3 hit theory.

It takes 3 exposures for your audience to realize you are communicating to them, 3 x 3 or 9 exposures for them to grasp what you’re asking them to do, and 3 x 3 x (nearly) 3 or 24 exposures for them to decide whether to accept your request for action or not.

I should clarify that a little bit. The 24 exposures is required to be absolutely certain you have exhausted any hope of having a citizen (Seth Godin’s word for a member of the universe) make a final decision to accept or reject your request for action.

Are your expectations realistic in light of this? Are you prepared to make sure your message is received 24 times by your target audience?

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Marketing and the miniskirt

July 1, 2008


Categories: Marketing Message

Way back in 8th grade, I’m not sure my social studies teacher Karen Leshin knew that she was a marketing guru.

When one of her student asked how long a particular essay had to be, she would tell them: “well, it’s like a girl’s skirt – it should be long enough to cover the subject, but short enough to make it interesting.”

Crafting a successful marketing message is that simple – and that hard.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net