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Burst Marketing: Lucky To Be Average

July 19, 2010

I’ve recently been brushing up on my market research of the Albany – Schenectady – Troy MSA (Metropolitan Statistical Area).  It’s important to keep up on the markets in which you compete.

Did you know that Albany is the #1 test market in the United States.  Correct-a-mundo.

According to Acxiom’s  last published study in 2004, Albany, NY was the market that best represented the United States population as a whole.

In other words – we’re the most average market in America.

That holds some real advantages for you as a marketer – especially if you market to consumers.  Rolling out new mass-market products in Albany is an excellent place to start.  The test results could well translate to the national market, and “amped-up” ROMI (Return on Marketing Investment)

If that’s you – be thankful we’re so average.


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Many Hands

February 22, 2010

You may have recently seen the news about the official public launch of Burst Marketing.

We’ve been operating for months as Burst Marketing and doing strategy and Burst campaigns for many clients.  But often, we advise firms with a new offering or business structure to do some learning following a “soft launch” to work out some of the bugs inevitably present in a new venture.

Burst Marketing brings lots of talented folks together under one roof.

And so many of them put me to shame in what they know.  So, why would I deprive our friends and customers of their fresh viewpoints on the marketing life?  It takes many hands to build a village.

And we’ll be bringing some complementary voices to this page.  We hope you find them enlightening.

I’m sure there are many talented people in your organization.  When customers and targets hear the many voices that make up your company – everyone can benefit.

Once you articulate a clear vision and your core message across your company…let those around you spread their wings.

You’ll see how they, and you, will fly.


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Failure to Launch?

August 16, 2009

I recently experienced a failure to launch.

The ambitious goals and strategies of my new business required that I recruit like-minded, motivated, and competent partners.  When I found them, the fun and momentum of a new venture kicked in and we were soon off and running.  Well, sort of.

Something wasn’t quite clicking.  The idea and profit potential was there.  The skill sets.  The market need.

But just when you’d think things were ready to roll, another distraction would pop up.  Went on like this for about a year.

Our wheels were stuck in the mud.

Time to change the wheels.

Not only did partners change, I chose a different type of partner.

Now we’re cruising down the road at 65mph, driving towards a relaunch with business in the bank and a growing pipeline.

Hitting the skids along your planned route is like the pain you feel when you’re hurt.  It’s a warning system.

It means you’re faced with a decision of change – whether a mild adjustment or a major overhaul.

It’s important to maintain the perspective that almost every plan needs adjustments along the way to goal achievement.

Heed the warning and pause. Review your strategy, make corrections, and rededicate yourself to your vision.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Do You Need a Tag Line?

June 28, 2009

I’m working on the launch of a new business right now. We’ve answered the key “why us?” question – explaining who we are and why anyone should care. The logo is being prepared. The website is in progress.

How about a tag line?

You know, the short snappy little phrase that makes everyone remember you. Millions of people remember the big ones:

Just do it. The right choice. The king of beers. I’m loving it.

Sure, these are good tag lines.  Even more importantly, these guys also spend mega millions on advertising to put them in front of your face. It makes it a little easier for people to remember if they hear it in the first place.

Does your business have the money to communicate on a massive level like that?

Even if you gross over $100+ million a year, I doubt you could put your message in front of your entire target market with enough frequency for it to be remembered.

Are tag lines important?

In Marketing 101, you learn the 4 “P’s” – Product, Pricing, Placement (distribution) and Promotions.

Your company’s name, logo, tag line, and key positioning statement (what I consider as your Brand’s Opening Statement) should work together through pictures and words to explain what’s unique about your business when it comes to these 4 “P’s” (your USP).

While it’s nice and extremely useful to have a memorable tagline – I wouldn’t knock myself out trying to come up with the magic words. One short phrase can’t do it all.

I know that some of those big guys pay marketing consultants millions to create and test the ultimate memorable tag line.

That’s Grrrrrreat! (no offense Tony). But as I said, tens of millions will be spent to support the new tag.

If you’re like 95% of all businesses, your most important task in this area is to create a clear and persuasive case for your business – your Brand’s Opening Statement.

It’s that combination of business name, logo, tag (if needed) and positioning statement designed to provoke a reaction in your target audience.

Of these four, the tag line is the least important element. Depending on the type of business you have and the market in which you compete, either your name or positioning statement are your most important, followed by your logo.

Sometimes, location might be all the positioning statement you need. Just look at your dry cleaner.

Chances are, you use them because they’re close to your home or office and they haven’t ruined your stuff. It’s also likely their name is just something like “Cleaners” or “Joe’s Cleaners.”  That’s it. No fancy logo. No tag. No positioning statement.

Just simple, reliable, convenient, and the comfort of the same friendly face.

Now that’s marketing.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Zero Sum Marketing

November 16, 2008

We operate in a smaller market. Albany, NY, the Capital of New York is currently #57 in the Nielsen market universe. About 180 miles to NY City and 170 miles to Boston – the two nearest major markets, Albany is no bedroom community. It stands alone as an island, and as such, it is highly insular.

[Read Complete Article on Stealing Competitor Customers and fighting for growth]

For mature, established firms, this market offers the advantage of being well connected, entrenched, and difficult to unseat. The downside for them is that once mature, if they are overly dependent on the local market – growth opportunities are limited. And when you stop growing, you’re vulnerable. Sharks need to keep swimming or they die. It’s the same with a business.

In this scenario, there are only four courses of action to pursue life sustaining growth:

  1. Steal your competitor’s customers
  2. Acquire your competitors
  3. Expand your product offerings
  4. Expand outside the local market

Each of these strategies warrant in depth discussion on their own.

Acquisitions can offer the upsides of greater scale, a broader customer and talent base, and potential synergies along with the attendant risk of what you can’t know about the acquisition target.

Expanded product offerings offer the hope of greater share of wallet from your customers, but risks diluting your expertise, and therefore your core message.

In the intermediate and longer term, I would argue that a mature company might pursue growth outside the local market as the most prudent strategy – perhaps by acquisition. Our Burst Marketing approach, however, disciplines us to focus on shorter term victories at the start of a campaign – and in a recessionary economy (which we believe will hang around for longer than anyone wishes) – short term victories breed hope and build momentum.

So when you’re huddling up around your strategy table this Fall, I want you to put on your battle armor and think about one thing – stealing your competition’s clients. Because in market’s like Albany, NY, the fight to grow and survive is just beginning.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Down market sends value up

October 12, 2008

It’s was quite a week folks. The stock market had its worst week in something like 100 years. Oil is just about back to pre-war levels. McCain called Obama a liar and Obama continues to call McCain erratic. The Treasury dept is edging towards some semblance of nationalizing the banking industry. And the Cubs, oh the Cubs!

Yup, quite a week. With what seems like incredible bargains in stocks everywhere, money managers are undoubtedly looking for values to gobble up when they sense the market’s bottom. Last entry, I spoke about how your customers are seeking value as well. And when it comes to your marketing, you should be too.

Now’s the time to go fishing and scrounging.

Go fishing cause the big fish are in hiding

With normally aggressive local advertisers such as car dealers and big retailers pulling back on spending, there’s a lot of excess or distressed inventory on the hands of local television and radio stations as well as on cable. Print has its share of bargains as well. This is a great time to make opportunity buys and contract for great advertising spots at tremendous values.

Scrounge around for extra visibility

When times are tough, the tough pound the pavement. Don’t be too proud to trumpet your message from such lofty places as parking lot windshields, lawn signs, and bathroom bulletin boards. Right now I’m looking to add some energetic young people to our promotional team. Rather than spending for recruiting ads, we’re handing out fliers in local stores that employ well-screened, if underpaid, technically savvy twenty somethings.

Look for opportunities to grab advertising at rates that won’t likely be around for too long and support your message with “shoe leather” type marketing on the streets.

Fishing and scrounging can mean pulling new potential customers into your orbit for long term nurturing. Follow your customer’s lead – be a value marketer.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Social Networks have become “anti social”

October 1, 2008

Once upon a time, going to a party or having a drink at the end of the week was considered social networking.

Today, too many marketers, agencies, and advisers think that setting up a Facebook or Myspace page, a Linkedin profile, a Squidoo Lens, or tweeting on Twitter makes them a social networking expert.

Social networking sites and applications are designed to bring people together online, and, employed wisely, they can be good tools for building online communities. However, this is only one element of an effective “social networking” program.

Excepting a few very unique business models (amazon perhaps) – all social networking programs, and in fact ALL marketing programs, must ultimately involve human interaction. Facebook and others are good at sorting people and helping similar birds of the same feather find their flock.

Bringing people together online is an important step, but the next step is to create opportunities for touchpoints. Principals and/or their representatives need to meet, diagnose problems, propose solutions, build relationship, and establish trust.

Trust, is required to inspire action.

It’s fun and easy to join online groups, post comments on blogs, and share thoughts and ideas. But the proliferation of spam filters, firewalls, and virus scanners are evidence that while cyberspace is fun, good sense dictates that you’re not taking anyone home to meet your mother until you’ve checked them out first.

So go ahead, get social. Just don’t forget the feel of a firm handshake.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net

 

Small Victories

August 20, 2008


Categories: Courage, Startups

On an earlier post I discussed the need for passion and enthusiasm because most marketing campaigns turn into an epic battle. After researching and targeting your market, building your message, assembling the right tools, and executing the campaign – you’re left with the one other essential ingredient that keeps you going: hope.

A strong message, a solid campaign, faith in your mission, and a strong dose of talent get you in the game. What keeps you in the game is passion and hope.

New and mature marketers alike need to maintain hope to stay on track, that’s why it’s so important to register small victories along the way. Small victories validate, build confidence, buoy your spirit. Players who hit .300 in the major leagues typically have long, if not always stellar careers. Those that always swing for the fences are heroes one day and goats the next.

When starting a campaign, you can expect to succeed in the long run by consistently hitting those singles. Small victories. Before you know it, your power will come and then you’ll be knocking ‘em out of the park.

Posted by: Steve Banis


Want to Know More about Albany Marketing firm Burst Marketing?
Visit us at www.burstmarketing.net